TERMS AND CONDITIONS
1. Preliminary Provisions
1. The Erasmus Tours Kraków online store, available at https://zarezerwuj.pl/erasmus-tours-krakow, is operated by Marta Bomba, conducting business under the name Erasmus Tours Kraków Marta Bomba, located at ul. Racławicka 46/3, 30-017 Kraków, registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister responsible for the economy, NIP 6772520731, REGON 540685095.
2. Erasmus Tours Krakow utilizes the services of the Zarezerwuj.pl platform to streamline the booking process for our customers. This reliable and user-friendly system allows students and tourists to easily browse, reserve, and purchase tickets for our tours, ensuring a smooth and efficient booking experience. By partnering with Zarezerwuj.pl, we can offer secure online transactions, real-time availability updates, and a seamless integration of our tour offerings, enhancing the overall customer experience and making it easier for participants to join our exciting excursions.
3. These Terms and Conditions apply to both Consumers and Entrepreneurs using the Store. They define the rules for using the Online Store and the terms and conditions for concluding Distance Sales Agreements with Customers via the Store.
2. Definitions
• Consumer – a natural person who enters into a contract with the Seller via the Store, where the subject of the contract is not directly related to their business or professional activity.
• Seller – Marta Bomba, conducting business under the name Erasmus Tours Kraków Marta Bomba, located at ul. Racławicka 46/3, 30-017 Kraków, registered in the Central Register and Information on Economic Activity (CEIDG), NIP 6772520731, REGON 540685095.
• Customer – any entity making purchases via the Store.
• Entrepreneur – a natural person, legal entity, or organizational unit without legal personality but with legal capacity granted by law, conducting business activity in their own name and using the Store.
• Store – the online store operated by the Seller at https://erasmuskrakow.com/sklep.
• Distance Agreement – a contract concluded with the Customer as part of an organized system for distance contracting (within the Store), without the simultaneous physical presence of the parties, using one or more means of distance communication until the contract is concluded.
• Terms and Conditions – these Terms and Conditions of the Store.
• Order – a Customer’s declaration of intent, submitted via the Order Form, aimed at concluding a Sales Agreement for a Product or Products with the Seller.
• Account – a Customer’s account in the Store, storing the data provided by the Customer and information about their Orders placed in the Store.
• Registration Form – a form available in the Store that allows the creation of an Account.
• Order Form – an interactive form available in the Store that enables placing an Order, particularly by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
• Cart – a feature of the Store’s software in which selected Products for purchase are visible, with the possibility of setting and modifying Order details, including the quantity of products.
• Product – a movable item/service available in the Store that is the subject of a Sales Agreement between the Customer and the Seller.
• Sales Agreement – a sales contract for a Product concluded or entered into between the Customer and the Seller via the Online Store. Depending on the nature of the Product, this also includes a contract for the provision of services or a contract for specific work.
• CVV/CVC2 Code – the last three digits located on the back of a payment card. In online purchases, providing the CVV2/CVC2 code is required for cardholder verification.
3. Contact with the Store
Seller’s email address: [email protected]
4. Technical Requirements
To use the Store, including browsing the assortment and placing orders, the following are required:
• A standard end device with Internet access and a standard web browser,
• An active email account,
• Enabled cookies.
5. General Information
1. To the fullest extent permitted by law, the Seller is not responsible for disruptions, including interruptions in the operation of the Store, caused by force majeure, unauthorized actions of third parties, or incompatibility of the Store with the Customer’s technical infrastructure.
2. Browsing the Store’s assortment does not require setting up an Account. Placing an order for Products available in the Store’s assortment is possible either after setting up an Account in accordance with § 6 of the Terms and Conditions or by providing the necessary personal and address data to complete the Order without creating an Account.
3. The prices in the Store are displayed in Polish złoty (PLN) and are gross prices (including VAT).
6. Creating an Account in the Store
1. To create an Account in the Store, the Registration Form must be completed with the following necessary details: name and surname, email address, and delivery address.
2. Creating an Account in the Store is free of charge.
3. Logging into the Account is done using the login and password set during registration.
4. The Customer may delete their Account at any time, without providing a reason and without incurring any charges, by sending a request to the Seller via email or in writing to the addresses specified in § 3.
7. Order Placement Rules
To place an Order, the Customer must:
1. Log in to the Store (optional),
2. Select the Product and click the “Add to Cart” button (or equivalent),
3. Log in or choose to place an Order without registration,
4. If ordering without registration, fill in the Order Form with the recipient’s details and delivery address, select the shipping method, and provide invoice details if different from the recipient’s information,
5. Click “Order and Pay” and confirm the order by clicking the link sent in an email (if applicable),
6. Select one of the available payment methods and complete the payment within the specified period, as stated in § 8(3).
8. Complaints and Claims
If you encounter any issues related to your booking or the services provided, you have the right to file a complaint. Complaints must be submitted in writing via email to [email protected] within 14 days of the completion of the service. The complaint should include the booking details, a description of the issue, and any relevant supporting documents.
We will review all complaints and respond within 14 days of receiving the request. If additional clarification is needed, we may contact you for further information. If the complaint is justified, we will offer an appropriate solution, which may include a partial refund, service correction, or an alternative resolution.
Complaints regarding services provided by external partners (e.g., transport companies, accommodation providers, or attractions) will be forwarded to the respective provider. Our company is not responsible for delays, cancellations, or service disruptions caused by third-party providers but will assist in resolving any disputes.
9. Order Processing Time
9.1. All orders are processed within 2 business days from the moment the payment is received.
9.2. For services such as tours, execution follows the schedule provided in the tour description.
10. Delivery Information
10.1. For orders requiring shipment (e.g., tickets, vouchers), delivery is carried out electronically to the email address provided by the customer at the time of ordering.
10.2. In case of any issues with order delivery, please contact us at [email protected].
11. Delays
11.1. The store is not responsible for delays caused by incorrectly provided customer data or reasons beyond the store’s control, such as electronic system failures.
12. Product Availability
12.1. All products and services offered on the website are available based on current stock or reservation limits.
12.2. Availability information is regularly updated. However, in exceptional cases, discrepancies may occur due to simultaneous orders or system update delays.
12.3. If the ordered product or service is unavailable, the customer will be informed immediately, and the seller or service provider will offer:
a) A product or service replacement with another available option
b) An extended processing time, if applicable
c) A refund within a specified number of business days
12.4. The seller or service provider is not responsible for any consequences resulting from the temporary or permanent unavailability of a product or service, as long as the customer is informed in a reasonable time.
12.5 All tours offered are subject to availability based on current reservation limits and capacity.
12.6 The current offer includes five tours: Wieliczka, Energylandia, Ojców National Park, Morskie Oko, and Hike and Thermal Pools.
12.7 Availability is updated in real time on our booking platform. In the event of simultaneous bookings or system update delays, discrepancies may occur.
12.8 If a selected tour is fully booked, the Customer will be informed as soon as possible and offered one of the following options:
a) Changing the booking to another available tour,
b) Extending the waiting period (if applicable),
c) Receiving a full refund within [e.g., 7 business days].
12.9 The Seller/Service Provider is not liable for any consequences resulting from the temporary or permanent unavailability of a tour if the Customer is informed within a reasonable time.
13. Business Model Request
If you need details about our business model, please contact us at [email protected] or via the contact form. We will be happy to provide detailed information about our operations and collaboration opportunities.
14. Tour Availability – Erasmus Tours Kraków
Our tours are highly popular among Erasmus students, so we recommend booking in advance to secure your spot.
14.1. How to check availability?
• Current dates and available spots can be found on our Zarezerwuj.pl booking platform.
• We regularly post updates about new trips on Instagram and Facebook.
• For availability inquiries, contact us via WhatsApp, email, or social media.
14.2. Booking and Availability Policy
• Limited spots – Our groups are small, and tickets may sell out quickly.
• Online reservations – The easiest way to secure a spot.
• Waiting list – If the trip is fully booked, you can sign up for the waiting list.
• Flexibility – We inform participants of any availability changes in real time.
15. Erasmus Tours Kraków – Business Model
15.1. Business Description
Erasmus Tours Kraków specializes in organizing tours for Erasmus and international students in Kraków. Our goal is to provide unforgettable travel experiences at affordable prices, combining sightseeing, adventure, and international student integration.
15.2. Target Audience
• Erasmus and other international students in Kraków
• Budget-conscious travelers looking for fun, adventure, and cultural experiences
• Students eager to travel in groups and meet new people
15.3. Offer and Products – Day and Weekend Trips
• Popular Polish destinations, including Zakopane, Wrocław, Auschwitz, and Wieliczka
• International getaways to destinations such as the Czech Republic, Slovakia, Hungary, and Austria
• Mountain trips, ski trips, and themed excursions, such as festivals, trekking, and winter sports
Unique Value Proposition
• Small groups and a friendly atmosphere
• Affordable prices tailored to student budgets
• A combination of sightseeing, fun, and local culture
• Professional organization and experienced tour guides
15.4. Sales and Marketing Channels
• Website and booking platform (Zarezerwuj.pl) with an easy online reservation system
• Social media platforms, including Instagram, TikTok, and Facebook, featuring posts, reels, travel vlogs, and giveaways
• Collaboration with ESN and universities to promote tours among international students
• Information sessions and student events to engage directly with our audience
• Word-of-mouth marketing and referrals from satisfied participants
15.5. Cost Structure
• Transport costs, including buses, minivans, and train tickets
• Salaries for tour guides and staff
• Attraction entry fees and tickets
• Marketing and advertising expenses
• Online booking system maintenance
15.6. Revenue Streams
• Tour ticket sales
• Optional activities and add-ons
• Partnerships with local businesses, such as restaurants and hostels, offering commission-based referrals
• Potential merchandise sales, including t-shirts, mugs, and souvenirs
15.7. Key Resources and Partners
• Experienced guides and tour leaders
• Transport companies and travel agencies
• Local hotels, hostels, and restaurants
• Student organizations, including ESN and international networks
15.8. Growth Potential
• Expanding to longer trips, such as the Balkans, Italy, and Scandinavia
• Introducing adventure tours, including sailing, trekking, and extreme sports
• Strengthening collaborations with more universities and student organizations
INFORMATION CLAUSE ON PERSONAL DATA PROCESSING- Privacy policy
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), we inform you that:
1. Personal Data Administrator
The administrator of your personal data is:
Erasmus Tours Kraków Marta Bomba
NIP (Tax ID): 6772520731
REGON: 540685095
Person responsible for data protection:
Marta Bomba
E-mail: [email protected]
2. Types of Processed Personal Data
We process personal data necessary for the provision of our travel services, including:
• Full name,
• Date of birth (for insurance purposes),
• Contact details (email address, phone number),
• Invoice details (in case of business purchases).
3. Legal Basis for Data Processing
The legal basis for processing your personal data is:
• Article 6(1)(b) GDPR – processing is necessary for the performance of a contract,
• Article 6(1)(f) GDPR – processing is based on the legitimate interest of the data controller.
In other cases, data processing is based on your consent.
4. Purpose of Data Processing
Your personal data is processed solely for the purpose of fulfilling our contract, including:
• Organizing a travel event in accordance with the Act on Travel Services and Related Services (Journal of Laws 1997 No. 133, item 884),
• Arranging accident insurance,
• Handling potential complaints.
Participant data is shared with UNIQA Towarzystwo Ubezpieczeń S.A. in an electronically secured format, with access restricted to the Data Administrator.
Insurance provider details:
UNIQA Towarzystwo Ubezpieczeń S.A.
00-867 Warsaw, Poland
Tel.: +48 22 555 00 00
We do not process your data for marketing purposes. Offers will only be sent upon your request, made via email, phone, or in person.
5. Data Retention Period
• Personal data is stored for the duration of the contract.
• After the trip ends, data will be deleted within 30 days (the complaint submission period).
• UNIQA Insurance retains the data for 2 years.
6. Your Rights as a Data Subject
You have the right to:
• Access your personal data,
• Correct (rectify) your data,
• Request deletion (right to be forgotten),
• Restrict processing,
• Object to data processing,
• Request data transfer to another controller.
If you submit a request regarding your personal data, we may ask you some questions to verify your identity.
You also have the right to file a complaint with the President of the Office for Personal Data Protection (PUODO) if you believe your data is being processed unlawfully under GDPR.
7. Data Transfers Outside the European Economic Area (EEA)
Your personal data may be transferred outside the EEA to data recipients based on appropriate legal safeguards, such as Standard Contractual Clauses approved by the European Commission.
For data transfers from Europe to the USA, some entities may provide an adequate level of data protection under the Privacy Shield Program (more details: https://www.privacyshield.gov/).
Use of External Booking System
Our company utilizes the external booking platform Zarezerwuj.pl to facilitate reservations and payments. When making a booking, customers may be redirected to this platform to complete their reservation and payment process.
All personal and payment data are processed securely and in accordance with applicable data protection regulations. By proceeding with a booking, the customer acknowledges and accepts that the reservation process may involve redirection to an external website
1. The Erasmus Tours Kraków online store, available at https://zarezerwuj.pl/erasmus-tours-krakow, is operated by Marta Bomba, conducting business under the name Erasmus Tours Kraków Marta Bomba, located at ul. Racławicka 46/3, 30-017 Kraków, registered in the Central Register and Information on Economic Activity (CEIDG) maintained by the minister responsible for the economy, NIP 6772520731, REGON 540685095.
2. Erasmus Tours Krakow utilizes the services of the Zarezerwuj.pl platform to streamline the booking process for our customers. This reliable and user-friendly system allows students and tourists to easily browse, reserve, and purchase tickets for our tours, ensuring a smooth and efficient booking experience. By partnering with Zarezerwuj.pl, we can offer secure online transactions, real-time availability updates, and a seamless integration of our tour offerings, enhancing the overall customer experience and making it easier for participants to join our exciting excursions.
3. These Terms and Conditions apply to both Consumers and Entrepreneurs using the Store. They define the rules for using the Online Store and the terms and conditions for concluding Distance Sales Agreements with Customers via the Store.
2. Definitions
• Consumer – a natural person who enters into a contract with the Seller via the Store, where the subject of the contract is not directly related to their business or professional activity.
• Seller – Marta Bomba, conducting business under the name Erasmus Tours Kraków Marta Bomba, located at ul. Racławicka 46/3, 30-017 Kraków, registered in the Central Register and Information on Economic Activity (CEIDG), NIP 6772520731, REGON 540685095.
• Customer – any entity making purchases via the Store.
• Entrepreneur – a natural person, legal entity, or organizational unit without legal personality but with legal capacity granted by law, conducting business activity in their own name and using the Store.
• Store – the online store operated by the Seller at https://erasmuskrakow.com/sklep.
• Distance Agreement – a contract concluded with the Customer as part of an organized system for distance contracting (within the Store), without the simultaneous physical presence of the parties, using one or more means of distance communication until the contract is concluded.
• Terms and Conditions – these Terms and Conditions of the Store.
• Order – a Customer’s declaration of intent, submitted via the Order Form, aimed at concluding a Sales Agreement for a Product or Products with the Seller.
• Account – a Customer’s account in the Store, storing the data provided by the Customer and information about their Orders placed in the Store.
• Registration Form – a form available in the Store that allows the creation of an Account.
• Order Form – an interactive form available in the Store that enables placing an Order, particularly by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
• Cart – a feature of the Store’s software in which selected Products for purchase are visible, with the possibility of setting and modifying Order details, including the quantity of products.
• Product – a movable item/service available in the Store that is the subject of a Sales Agreement between the Customer and the Seller.
• Sales Agreement – a sales contract for a Product concluded or entered into between the Customer and the Seller via the Online Store. Depending on the nature of the Product, this also includes a contract for the provision of services or a contract for specific work.
• CVV/CVC2 Code – the last three digits located on the back of a payment card. In online purchases, providing the CVV2/CVC2 code is required for cardholder verification.
3. Contact with the Store
Seller’s email address: [email protected]
4. Technical Requirements
To use the Store, including browsing the assortment and placing orders, the following are required:
• A standard end device with Internet access and a standard web browser,
• An active email account,
• Enabled cookies.
5. General Information
1. To the fullest extent permitted by law, the Seller is not responsible for disruptions, including interruptions in the operation of the Store, caused by force majeure, unauthorized actions of third parties, or incompatibility of the Store with the Customer’s technical infrastructure.
2. Browsing the Store’s assortment does not require setting up an Account. Placing an order for Products available in the Store’s assortment is possible either after setting up an Account in accordance with § 6 of the Terms and Conditions or by providing the necessary personal and address data to complete the Order without creating an Account.
3. The prices in the Store are displayed in Polish złoty (PLN) and are gross prices (including VAT).
6. Creating an Account in the Store
1. To create an Account in the Store, the Registration Form must be completed with the following necessary details: name and surname, email address, and delivery address.
2. Creating an Account in the Store is free of charge.
3. Logging into the Account is done using the login and password set during registration.
4. The Customer may delete their Account at any time, without providing a reason and without incurring any charges, by sending a request to the Seller via email or in writing to the addresses specified in § 3.
7. Order Placement Rules
To place an Order, the Customer must:
1. Log in to the Store (optional),
2. Select the Product and click the “Add to Cart” button (or equivalent),
3. Log in or choose to place an Order without registration,
4. If ordering without registration, fill in the Order Form with the recipient’s details and delivery address, select the shipping method, and provide invoice details if different from the recipient’s information,
5. Click “Order and Pay” and confirm the order by clicking the link sent in an email (if applicable),
6. Select one of the available payment methods and complete the payment within the specified period, as stated in § 8(3).
8. Complaints and Claims
If you encounter any issues related to your booking or the services provided, you have the right to file a complaint. Complaints must be submitted in writing via email to [email protected] within 14 days of the completion of the service. The complaint should include the booking details, a description of the issue, and any relevant supporting documents.
We will review all complaints and respond within 14 days of receiving the request. If additional clarification is needed, we may contact you for further information. If the complaint is justified, we will offer an appropriate solution, which may include a partial refund, service correction, or an alternative resolution.
Complaints regarding services provided by external partners (e.g., transport companies, accommodation providers, or attractions) will be forwarded to the respective provider. Our company is not responsible for delays, cancellations, or service disruptions caused by third-party providers but will assist in resolving any disputes.
9. Order Processing Time
9.1. All orders are processed within 2 business days from the moment the payment is received.
9.2. For services such as tours, execution follows the schedule provided in the tour description.
10. Delivery Information
10.1. For orders requiring shipment (e.g., tickets, vouchers), delivery is carried out electronically to the email address provided by the customer at the time of ordering.
10.2. In case of any issues with order delivery, please contact us at [email protected].
11. Delays
11.1. The store is not responsible for delays caused by incorrectly provided customer data or reasons beyond the store’s control, such as electronic system failures.
12. Product Availability
12.1. All products and services offered on the website are available based on current stock or reservation limits.
12.2. Availability information is regularly updated. However, in exceptional cases, discrepancies may occur due to simultaneous orders or system update delays.
12.3. If the ordered product or service is unavailable, the customer will be informed immediately, and the seller or service provider will offer:
a) A product or service replacement with another available option
b) An extended processing time, if applicable
c) A refund within a specified number of business days
12.4. The seller or service provider is not responsible for any consequences resulting from the temporary or permanent unavailability of a product or service, as long as the customer is informed in a reasonable time.
12.5 All tours offered are subject to availability based on current reservation limits and capacity.
12.6 The current offer includes five tours: Wieliczka, Energylandia, Ojców National Park, Morskie Oko, and Hike and Thermal Pools.
12.7 Availability is updated in real time on our booking platform. In the event of simultaneous bookings or system update delays, discrepancies may occur.
12.8 If a selected tour is fully booked, the Customer will be informed as soon as possible and offered one of the following options:
a) Changing the booking to another available tour,
b) Extending the waiting period (if applicable),
c) Receiving a full refund within [e.g., 7 business days].
12.9 The Seller/Service Provider is not liable for any consequences resulting from the temporary or permanent unavailability of a tour if the Customer is informed within a reasonable time.
13. Business Model Request
If you need details about our business model, please contact us at [email protected] or via the contact form. We will be happy to provide detailed information about our operations and collaboration opportunities.
14. Tour Availability – Erasmus Tours Kraków
Our tours are highly popular among Erasmus students, so we recommend booking in advance to secure your spot.
14.1. How to check availability?
• Current dates and available spots can be found on our Zarezerwuj.pl booking platform.
• We regularly post updates about new trips on Instagram and Facebook.
• For availability inquiries, contact us via WhatsApp, email, or social media.
14.2. Booking and Availability Policy
• Limited spots – Our groups are small, and tickets may sell out quickly.
• Online reservations – The easiest way to secure a spot.
• Waiting list – If the trip is fully booked, you can sign up for the waiting list.
• Flexibility – We inform participants of any availability changes in real time.
15. Erasmus Tours Kraków – Business Model
15.1. Business Description
Erasmus Tours Kraków specializes in organizing tours for Erasmus and international students in Kraków. Our goal is to provide unforgettable travel experiences at affordable prices, combining sightseeing, adventure, and international student integration.
15.2. Target Audience
• Erasmus and other international students in Kraków
• Budget-conscious travelers looking for fun, adventure, and cultural experiences
• Students eager to travel in groups and meet new people
15.3. Offer and Products – Day and Weekend Trips
• Popular Polish destinations, including Zakopane, Wrocław, Auschwitz, and Wieliczka
• International getaways to destinations such as the Czech Republic, Slovakia, Hungary, and Austria
• Mountain trips, ski trips, and themed excursions, such as festivals, trekking, and winter sports
Unique Value Proposition
• Small groups and a friendly atmosphere
• Affordable prices tailored to student budgets
• A combination of sightseeing, fun, and local culture
• Professional organization and experienced tour guides
15.4. Sales and Marketing Channels
• Website and booking platform (Zarezerwuj.pl) with an easy online reservation system
• Social media platforms, including Instagram, TikTok, and Facebook, featuring posts, reels, travel vlogs, and giveaways
• Collaboration with ESN and universities to promote tours among international students
• Information sessions and student events to engage directly with our audience
• Word-of-mouth marketing and referrals from satisfied participants
15.5. Cost Structure
• Transport costs, including buses, minivans, and train tickets
• Salaries for tour guides and staff
• Attraction entry fees and tickets
• Marketing and advertising expenses
• Online booking system maintenance
15.6. Revenue Streams
• Tour ticket sales
• Optional activities and add-ons
• Partnerships with local businesses, such as restaurants and hostels, offering commission-based referrals
• Potential merchandise sales, including t-shirts, mugs, and souvenirs
15.7. Key Resources and Partners
• Experienced guides and tour leaders
• Transport companies and travel agencies
• Local hotels, hostels, and restaurants
• Student organizations, including ESN and international networks
15.8. Growth Potential
• Expanding to longer trips, such as the Balkans, Italy, and Scandinavia
• Introducing adventure tours, including sailing, trekking, and extreme sports
• Strengthening collaborations with more universities and student organizations
INFORMATION CLAUSE ON PERSONAL DATA PROCESSING- Privacy policy
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), we inform you that:
1. Personal Data Administrator
The administrator of your personal data is:
Erasmus Tours Kraków Marta Bomba
NIP (Tax ID): 6772520731
REGON: 540685095
Person responsible for data protection:
Marta Bomba
E-mail: [email protected]
2. Types of Processed Personal Data
We process personal data necessary for the provision of our travel services, including:
• Full name,
• Date of birth (for insurance purposes),
• Contact details (email address, phone number),
• Invoice details (in case of business purchases).
3. Legal Basis for Data Processing
The legal basis for processing your personal data is:
• Article 6(1)(b) GDPR – processing is necessary for the performance of a contract,
• Article 6(1)(f) GDPR – processing is based on the legitimate interest of the data controller.
In other cases, data processing is based on your consent.
4. Purpose of Data Processing
Your personal data is processed solely for the purpose of fulfilling our contract, including:
• Organizing a travel event in accordance with the Act on Travel Services and Related Services (Journal of Laws 1997 No. 133, item 884),
• Arranging accident insurance,
• Handling potential complaints.
Participant data is shared with UNIQA Towarzystwo Ubezpieczeń S.A. in an electronically secured format, with access restricted to the Data Administrator.
Insurance provider details:
UNIQA Towarzystwo Ubezpieczeń S.A.
00-867 Warsaw, Poland
Tel.: +48 22 555 00 00
We do not process your data for marketing purposes. Offers will only be sent upon your request, made via email, phone, or in person.
5. Data Retention Period
• Personal data is stored for the duration of the contract.
• After the trip ends, data will be deleted within 30 days (the complaint submission period).
• UNIQA Insurance retains the data for 2 years.
6. Your Rights as a Data Subject
You have the right to:
• Access your personal data,
• Correct (rectify) your data,
• Request deletion (right to be forgotten),
• Restrict processing,
• Object to data processing,
• Request data transfer to another controller.
If you submit a request regarding your personal data, we may ask you some questions to verify your identity.
You also have the right to file a complaint with the President of the Office for Personal Data Protection (PUODO) if you believe your data is being processed unlawfully under GDPR.
7. Data Transfers Outside the European Economic Area (EEA)
Your personal data may be transferred outside the EEA to data recipients based on appropriate legal safeguards, such as Standard Contractual Clauses approved by the European Commission.
For data transfers from Europe to the USA, some entities may provide an adequate level of data protection under the Privacy Shield Program (more details: https://www.privacyshield.gov/).
Use of External Booking System
Our company utilizes the external booking platform Zarezerwuj.pl to facilitate reservations and payments. When making a booking, customers may be redirected to this platform to complete their reservation and payment process.
All personal and payment data are processed securely and in accordance with applicable data protection regulations. By proceeding with a booking, the customer acknowledges and accepts that the reservation process may involve redirection to an external website
Erasmus Tours Kraków Marta Bomba
Numer KRS 0000769373
NIP 6772520731
REGON 540685095
Ul. Racławicka 46/3
30-017 Kraków
[email protected]
+48 537 450 270
+48 537 450 270